Shipping policy
Shipping Policy
Shipping Cost
Free shipping on all orders — no minimum purchase required.
Order Processing
All orders are processed within 48 hours of being placed. Please note that orders are not processed or shipped on weekends or public holidays.
Local Warehouse · No Customs or Import Fees
We stock inventory in local warehouses across the United States, Canada, and the United Kingdom. Orders are fulfilled domestically from the nearest warehouse, so there is no cross-border customs clearance required.
You will not be charged any duties or import fees upon delivery.
Shipping Time
Estimated delivery times after order processing:
- United States: 3–7 business days
- Canada: 2–7 business days
- United Kingdom: 2–5 business days
Actual delivery times may vary due to carrier conditions or circumstances beyond our control.
Delivery Issues
If you have not received your order within the expected timeframe, please contact us with your order number and we will follow up promptly.
📩 Contact Us: support@skinsmoothcare.com